If you are planning your summer travel, you’re probably checking a number of travel sites, looking for the best deal on a hotel or resort.
But which site really offers the best deals? A new report may surprise you, because it claims the competition we would expect is largely gone as a result of mergers.
Read @ 10News
As a previous hotel manager I can easily advise you to call the properties directly, not even their corporate websites can give you the service you can receive by dealing directly with the property’s staff.
This is especially true if you have a special request or a situation such as the room type you wanted is unavailable – the property itself might offer a discounted upgrade for the same night or have some other creative solution to the situation. Third party booking sites will never work with you to find a solution – especially important if your dates are non-negotiable.
One more tip – if the property you are trying to book is indeed unavailable they may often be able to recommend a similar property that is available. Never hesitate to ask – the staff is there to serve you. It’s in the name “Customer Service”. 🙂